HUB-CRM

Terms of Use

Last updated: October 19, 2026

These Terms govern the use of HUB-CRM (https://hub-crm.byoffersperday.com), provided by HUB-CRM ("we"). By creating an account, subscribing or using the service, you ("subscriber" or "you") agree to these Terms and to the Privacy Policy. If you use it on behalf of a company, you represent that you are authorized to accept them on its behalf. The Portuguese version prevails in case of discrepancy.

1. The service

HUB-CRM is a software-as-a-service (SaaS), accessed over the internet, that offers, according to the plan and modules subscribed: CRM (contacts, leads, sales pipeline), business management (orders, finances, contracts, calendar), WhatsApp support, landing and sales pages (direct-response marketing) with analytics, integrations with other systems (Hub) and publishing and scheduling of content on Instagram and YouTube.

We may improve, change or discontinue features, giving reasonable prior notice when a change materially reduces what was subscribed.

2. Sign-up, account and security

  • You must be 18 or older with full legal capacity, or represent a company.
  • You must provide accurate information and keep it up to date.
  • You are responsible for the users you invite, the roles you assign and for keeping passwords confidential. We recommend enabling two-factor authentication (MFA).
  • Notify us immediately at privacidade@byoffersperday.com if you suspect misuse of your account.

3. Subscription, payment and cancellation

  • The subscription is monthly, at the price and conditions shown on the offer page at the time of purchase, and is billed by Kiwify under its own terms.
  • The subscription renews automatically until cancelled. You may cancel at any time; access continues until the end of the paid period.
  • Right of withdrawal: for online purchases you may withdraw within 7 days of subscribing, with a full refund (art. 49 of the Brazilian Consumer Protection Code), through Kiwify or our e-mail.
  • Without payment the account may be marked as overdue and later suspended. Data remains available for export for 30 days after termination (see the Privacy Policy).
  • Prices may be adjusted with at least 30 days' notice; the new price applies from the next renewal.

4. Acceptable use

You agree not to use HUB-CRM to:

  • send spam or unsolicited messages, or contact people who asked not to be contacted;
  • process personal data without a legal basis, or data obtained unlawfully (e.g. purchased lists without consent);
  • publish or host illegal, misleading, defamatory or discriminatory content, content that infringes copyrights or trademarks, exploits minors or incites violence;
  • make false promises of earnings, cures or results, or engage in misleading advertising;
  • violate the policies of WhatsApp, Instagram, YouTube, Google, Meta, TikTok or any integrated platform;
  • try to access other companies' data, circumvent limits, reverse engineer, overload or attack the service, or distribute malicious code.

We may remove content or suspend accounts that violate these Terms, proportionally to the severity and, whenever possible, with prior notice.

5. Instagram and YouTube integrations

General rules

  • You may only connect accounts and channels you own or are authorized to manage.
  • You are solely responsible for the content you publish (videos, photos, titles, captions, descriptions, music, brands and people shown), including holding the necessary rights and permissions.
  • HUB-CRM publishes only what you upload and ask us to publish, on the date you choose. We never create, edit or delete content on our own.
  • Publishing depends on Meta's and Google's APIs, which have their own limits, processing times and rules and may change or become unavailable. We do not guarantee that every post will be accepted by the platform, nor reach, views or sales results.
  • HUB-CRM is not affiliated with, sponsored or endorsed by Meta, Instagram, Google or YouTube. Names and trademarks belong to their owners.

Instagram

YouTube

  • HUB-CRM uses the YouTube API Services. By connecting a channel you agree to be bound by the YouTube Terms of Service and the YouTube Community Guidelines, and acknowledge the Google Privacy Policy.
  • You set each video's visibility and are responsible for correctly declaring whether content is "made for kids", under YouTube's rules and applicable law (including COPPA in the US).
  • YouTube may keep videos uploaded by apps not yet audited by Google as private and limits daily uploads. We show a notice in the dashboard in those cases.
  • You can disconnect the channel at any time in HUB-CRM or in your Google Account permissions.

6. Personal data and LGPD

For personal data you enter or capture in HUB-CRM (your contacts, leads and customers), you are the controller and we are the processor under the LGPD. Therefore:

  • you must have a legal basis to process such data (e.g. consent for marketing) and inform data subjects, including about cookies and pixels you set on your pages;
  • you must handle data subjects' requests; we provide tools to export and delete data and help as needed;
  • we process such data only to provide the service, under your instructions, with the security measures and sub-processors described in the Privacy Policy;
  • we will notify you without undue delay of security incidents affecting such data;
  • when the contract ends, data remains available for export for 30 days and is then deleted, unless the law requires retention.

For data we process as controller, the Privacy Policy applies.

7. Intellectual property

Your content is yours. You grant us only the limited, non-exclusive, revocable license needed to store, process, display and publish it under your instructions while you use the service.

HUB-CRM's software, design, trademarks and documentation belong to us or our licensors. These Terms grant you no rights to them beyond using the service during the subscription.

8. Availability and support

We work to keep the service available, with daily backups, but interruptions may occur due to maintenance, vendor or third-party failures (including integrated platforms) and force majeure. Support is provided through the channels shown in the dashboard and the contact e-mail.

9. Liability

  • We are not liable for content published by subscribers, decisions of integrated platforms (such as rejecting, limiting or removing posts or suspending accounts), lost profits or expected business results.
  • To the maximum extent permitted by law, and without prejudice to non-waivable consumer rights, our total liability is limited to the amount paid by the subscriber in the 12 months before the event.
  • You are liable for damages caused by using the service in breach of these Terms or the law, including towards third parties and integrated platforms.

10. Suspension and termination

You may close your account at any time. We may suspend or terminate access for non-payment, breach of these Terms, order of an authority or risk to the security of the service or third parties, with notice whenever possible. After termination, the data export and deletion periods above apply.

11. Changes to the Terms

We may update these Terms. Relevant changes will be announced in the dashboard or by e-mail at least 15 days in advance. If you disagree, you may cancel the subscription before the change takes effect.

12. Governing law and venue

These Terms are governed by the laws of Brazil. For consumers, the courts of their domicile have jurisdiction; otherwise, the courts of the provider's registered office, unless the law provides otherwise.

13. Contact

Questions about these Terms: privacidade@byoffersperday.com.